Responsible Gaming

Play Smart, Play Safe on hbazi

hbazi is built for entertainment. We want every player to enjoy the platform in a healthy, controlled way. This page covers the responsible gaming tools available to you, how to recognise problem gambling, and how to get help if you need it.

Gaming should always be fun — never a way to make money or escape problems. If gaming is causing stress, financial difficulty, or affecting your relationships, please use the tools on this page or contact our support team immediately.

Responsible Gaming Tools on hbazi

These tools are free, available to all registered players, and can be activated from your account settings at any time. No questions asked.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your hbazi account. Once the limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing one requires a 24-hour cooling-off period.

Session Time Limits

Set a maximum session length so hbazi automatically logs you out after a defined period of continuous play. This helps you stay aware of how long you have been playing and prevents extended unplanned sessions.

Reality Checks

Enable periodic on-screen reminders that show how long you have been playing and your net result for the session. Reality checks appear at intervals you choose — every 30, 60, or 90 minutes — so you always know where you stand.

Cool-Off Period

Take a short break from hbazi without permanently closing your account. You can set a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is locked and you cannot log in, deposit, or place bets.

Self-Exclusion

If you feel you need a longer break, self-exclusion locks your hbazi account for a period of your choosing — from 6 months up to permanent exclusion. During self-exclusion you cannot create a new account. This is the strongest tool available and we take it seriously.

Activity History

View a full history of your deposits, withdrawals, bets, and session durations directly from your hbazi account. Reviewing your activity regularly is one of the simplest ways to stay in control of your gaming habits.

01 What Is Responsible Gaming?

Responsible gaming means enjoying online games like those on hbazi as a form of entertainment — not as a source of income, a way to recover losses, or an escape from everyday stress. At hbazi, we believe that gaming is at its best when players are in control: they know their limits, they play within their budget, and they stop when they want to stop.

The hbazi platform offers a wide range of games — from live dealer tables like Ezugi Live and Teen Patti to slots like Ganesh Gold and Crazy 777. All of these are designed to be fun. But like any form of entertainment that involves money, they carry a risk if played without boundaries. That is why hbazi has built a full suite of responsible gaming tools directly into the platform, and why we train our support team to recognise and respond to signs of problem gambling.

Responsible gaming is not just about individual players — it is a shared commitment between hbazi and the people who use the platform. We hold up our end by providing the tools, the information, and the support. You hold up yours by using them honestly and reaching out when something feels off.

hbazi is strictly an 18+ platform. Age verification is carried out at registration and may be requested again at any time. Playing on hbazi is a choice — and it should always feel like one.

02 Warning Signs of Problem Gambling

Problem gambling does not always look obvious from the outside — and it can creep up gradually. The earlier you spot the signs, the easier it is to take action. hbazi encourages all players to check in with themselves regularly. Here are some of the most common warning signs to watch for:

Spending more money on gaming than you originally planned, or more than you can comfortably afford to lose.

Chasing losses — continuing to play in an attempt to win back money you have already lost.

Feeling restless, irritable, or anxious when you are not able to play on hbazi or another platform.

Lying to family members or friends about how much time or money you spend on gaming.

Borrowing money, selling possessions, or neglecting bills in order to fund gaming activity.

Gaming interfering with work, studies, family responsibilities, or personal relationships.

Feeling that you need to bet larger and larger amounts to get the same level of excitement.

Repeatedly trying to cut back or stop gaming but finding it difficult or impossible to do so.

If you recognise two or more of these signs in yourself, we strongly encourage you to use the hbazi responsible gaming tools below or contact our support team. You do not need to be in crisis to ask for help.

03 Self-Assessment Checklist

Take a moment to honestly answer the following questions. This is not a clinical diagnosis — it is a simple way to check in with yourself about your gaming habits on hbazi and elsewhere. If you answer "yes" to three or more questions, we recommend activating one of the responsible gaming tools or speaking to our support team.

Do you spend more time or money on gaming than you intend to?Think about the last 30 days.
Have you ever hidden your gaming activity from someone close to you?Including the amount you deposit or how long you play.
Do you feel the urge to keep playing after a losing session to try to win it back?This is known as chasing losses.
Has gaming ever caused you to miss work, studies, or important family events?Even once counts.
Do you feel anxious, bored, or low when you are not able to play?Gaming should not be your main way to manage emotions.
Have you ever borrowed money or used savings to fund gaming?Including mobile banking transfers via bKash or Nagad.
Do you find it hard to stop playing once you have started, even when you planned to?Loss of control is a key warning sign.

Answering honestly — even if the answers are uncomfortable — is the first step. hbazi is here to support you, not to judge you.

04 How to Activate Responsible Gaming Tools

All responsible gaming tools on hbazi are available directly from your account. You do not need to contact support to set deposit limits, session timers, or reality checks — you can do it yourself in a few taps. Here is how:

1
Log in to your hbazi account

Go to hbazi.live and sign in using your registered mobile number and password. If you have forgotten your password, use the reset option on the login page.

2
Open Account Settings

Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Go to Responsible Gaming

Find the "Responsible Gaming" section within your account settings. All available tools are listed here with clear descriptions and input fields.

4
Set your limits or activate a tool

Choose the tool you want — deposit limit, session timer, reality check, or cool-off period — enter your preferred values, and confirm. Changes that reduce your limits take effect immediately.

5
Review regularly

Your responsible gaming settings are saved to your account. We recommend reviewing them every month to make sure they still reflect your current situation and gaming habits.

If you have trouble accessing the responsible gaming tools or need help setting them up, contact the hbazi support team via live chat or email at [email protected]. We will assist you without delay.

05 Self-Exclusion: A Closer Look

Self-exclusion is the most powerful responsible gaming tool available on hbazi. When you self-exclude, your account is locked for the duration you choose. You will not be able to log in, deposit, or place any bets during this period. hbazi will also suppress any promotional communications to your registered contact details for the duration of the exclusion.

Self-exclusion periods available on hbazi are:

  • 6 months — a meaningful break that gives you time to reassess your habits.
  • 1 year — a longer pause for players who feel they need more time away.
  • 5 years — a serious long-term commitment to stepping back from gaming.
  • Permanent — your account is closed indefinitely with no option to reopen it.

Self-exclusion cannot be reversed before the chosen period ends. This is intentional — it is designed to protect you during moments when the urge to play might otherwise override your better judgement. If you attempt to open a new hbazi account during a self-exclusion period, we will close it as soon as it is identified and return any deposited funds.

To request self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly. We will process all self-exclusion requests within one hour of receipt.

06 Protecting Minors

hbazi is strictly for players aged 18 and over. We verify age at registration and may request identity documents at any point. If we have reason to believe a player is under 18, we will suspend the account immediately pending verification.

If you share a device with younger family members, we strongly recommend taking the following steps to prevent underage access to hbazi:

  • Never save your hbazi login credentials in a shared browser or device.
  • Always log out of your hbazi account when you are finished playing.
  • Use a device PIN or biometric lock to prevent unauthorised access to your device.
  • Consider using parental control software on shared devices to block access to gaming websites.

If you believe a minor has accessed or registered on hbazi, contact us immediately at [email protected]. We will investigate and act without delay.

07 Getting Support

If you are struggling with your gaming habits, you do not have to deal with it alone. The hbazi support team is trained to handle responsible gaming concerns with care and without judgement. Reach out any time — we are here to help, not to pressure you into playing.

  • Live Chat: Available within your hbazi account — the fastest way to reach a real person.
  • Email: [email protected] — for responsible gaming requests, self-exclusion, and limit adjustments.
  • FAQ: Visit the hbazi FAQ page for answers to common questions about account tools and limits.

All responsible gaming requests — including self-exclusion, deposit limit reductions, and cool-off periods — are treated as priority by our team. You will never be asked to justify your decision to use these tools. Your wellbeing comes first.

Remember: using responsible gaming tools is a sign of strength, not weakness. hbazi is proud to support players who take their gaming habits seriously and make smart, informed choices.

Play Responsibly

Enjoy hbazi — On Your Terms

Register a free account and set your limits from day one. hbazi gives you the tools to stay in control so gaming stays fun.